If you are unable to subscribe to Scam Shield, you may not be the primary account holder or some other account status issue that prevents subscription. Please contact Customer Care for further information.
- *T-Mobile Customer Care: (800) 937-8997 (or dial 611 from your T-Mobile phone)
- *Metro by T-Mobile Customer Care: (888) 863-8768 (or dial *611 from your Metro phone)